Hello, welcome to our online shop, we hope you enjoy our zines! 
  
Payment 
We only accept payments via Paypal. (Italian buyers: se volete effettuare ricariche alla nostra carta prepagata, contattateci via email). For any problems with the payment, please contact us. 
  
Shipping 
Your order will be shipped within 3 business days after the payment is received. All the items are shipped well packed in good envelopes. We usually use ordinary mail, if you want we also can ship your items as registered mail, please contact us before paying and we'll send you a revised invoice. Please note that shipping costs include the product wrapping and postal taxes 

Good to know: Ordinary mail doesn't have a tracking number, the shipping is not registered and we can't control where the package is. 
We usually have no problems with this kind of shipping, but maybe if you are outside of Europe, the package may take a long time to arrive, even like 3/4 weeks too. We are not responsable if the package gets lost, but feel free to contact us for every kind of problems. 

Refunds and Exchange 
If you have any problems with your order, please contact us and we'll try our best to help you.  

If you would like a costum order or you have extra requests, pleas contact us! 

Thank you for step by :-)